Difference between revisions of "General information about the portal"
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* Organisations hired by a ZR approved organisation to execute works on the site of ZR (Subcontractor, indirect relation with Zeeland Refinery) | * Organisations hired by a ZR approved organisation to execute works on the site of ZR (Subcontractor, indirect relation with Zeeland Refinery) | ||
| − | '''Please note: | + | '''Please note: |
| − | * | + | * A Contractor can also be a staffing agency or an advisory bureau or any other type of company performing work at ZR premises (including office work) |
| − | * | + | * A company that requires to be registered can also be a material supplier or external revsion company when working directly for ZR (but there is no need for them to register personnel or subcontractors)''' |
== ZR Contractorportal becomes mandatory in time == | == ZR Contractorportal becomes mandatory in time == | ||
| − | The portal will | + | The portal will be treated by ZR as a mandatory requirement to get access to the site. We advise you to familiarize yourself with it and to check (and update when needed) your company, personnel and personal data. Delays upon site entrance for the first time can be avoided if you follow the given instructions. |
== Contacts in case of questions == | == Contacts in case of questions == | ||
| − | + | You can contact: | |
| + | * ZR Purchasing Department:[mailto:[email protected] <pre>[email protected]</pre>] Note: Only for issues on organisation-level/Contact Persons | ||
| + | * ZR Guards:[mailto:[email protected] <pre>[email protected]</pre>] Note: Only for issues registering persons | ||
| − | * IQ-Pass | + | In other cases, or strange error messages: |
| − | ::Please mention you work in the portal of Zeeland Refinery | + | * First check the instructions on this WIKI! |
| − | + | * IQ-Pass support: [mailto:support@iq-pass.com support@iq-pass.com], telnr: +31 346 796 008 (reachable during office hours) | |
| − | + | ::Please mention you work in the portal of Zeeland Refinery. | |
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== Other topics == | == Other topics == | ||
=== Browser Compatibility === | === Browser Compatibility === | ||
| − | The Contractor Portal website works in all modern browsers, although we personally recommend Google Chrome or the latest Microsoft Edge. Currently, the website is not (yet) optimized for smartphones/small screens. | + | The Contractor Portal website works in all modern browsers, although we personally recommend Google Chrome or the latest Microsoft Edge/Edge Chromium. Currently, the website is not (yet) optimized for smartphones/small screens. |
| + | |||
=== Language === | === Language === | ||
The language used on these pages is English, as Zeeland Refinery works with a multitude of languages spoken used by our business relations. English is considered as the common language we all speak/read/write (at least ZR personnel and all contractor personnel, level foremen and higher). | The language used on these pages is English, as Zeeland Refinery works with a multitude of languages spoken used by our business relations. English is considered as the common language we all speak/read/write (at least ZR personnel and all contractor personnel, level foremen and higher). | ||
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Where “he” is mentioned in this manual, also “she” is meant. (analogue for himself, herself and similar references)'' | Where “he” is mentioned in this manual, also “she” is meant. (analogue for himself, herself and similar references)'' | ||
| − | === Sharing of this | + | === Sharing of this information === |
You can freely distribute the link to this these pages to your subcontractors or agencies you hire for activities to be executed on the site of ZR. | You can freely distribute the link to this these pages to your subcontractors or agencies you hire for activities to be executed on the site of ZR. | ||
== Important links == | == Important links == | ||
=== Link to the portal === | === Link to the portal === | ||
| − | Link to the portal: [https://zeelandrefinery. | + | * Link to the portal: [https://zeelandrefinery.go-workforce.com https://zeelandrefinery.go-workforce.com/] |
| + | * Link to the Helix site: [https://zr.helixworks.eu https://zr.helixworks.eu] | ||
=== Link to detailed instructions === | === Link to detailed instructions === | ||
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* [[Contact_person:Registering_your_subcontractors|Registering your subcontractors]] | * [[Contact_person:Registering_your_subcontractors|Registering your subcontractors]] | ||
* [[Contact_person:Registering_persons_of_your_organisation|Registering persons of your organisation]] | * [[Contact_person:Registering_persons_of_your_organisation|Registering persons of your organisation]] | ||
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Latest revision as of 15:23, 31 August 2023
Contents
Introduction
For who are these pages?
The information on these pages is intended to be read and understood by the CONTACT PERSON of an organisation. This CONTACT PERSON will have the ability to maintain its own organisation data, register persons working for your company on Zeeland Refinery site or register Subcontractor organisation requring access to the site of Zeeland Refinery.
Organisations that need to be registered are:
- Organisations receiving purchase orders from ZR (Contractor or similar having a direct relation with Zeeland Refinery)
- Organisations hired by a ZR approved organisation to execute works on the site of ZR (Subcontractor, indirect relation with Zeeland Refinery)
Please note:
- A Contractor can also be a staffing agency or an advisory bureau or any other type of company performing work at ZR premises (including office work)
- A company that requires to be registered can also be a material supplier or external revsion company when working directly for ZR (but there is no need for them to register personnel or subcontractors)
ZR Contractorportal becomes mandatory in time
The portal will be treated by ZR as a mandatory requirement to get access to the site. We advise you to familiarize yourself with it and to check (and update when needed) your company, personnel and personal data. Delays upon site entrance for the first time can be avoided if you follow the given instructions.
Contacts in case of questions
You can contact:
- ZR Purchasing Department:
[email protected]Note: Only for issues on organisation-level/Contact Persons - ZR Guards:
[email protected]Note: Only for issues registering persons
In other cases, or strange error messages:
- First check the instructions on this WIKI!
- IQ-Pass support: [email protected], telnr: +31 346 796 008 (reachable during office hours)
- Please mention you work in the portal of Zeeland Refinery.
Other topics
Browser Compatibility
The Contractor Portal website works in all modern browsers, although we personally recommend Google Chrome or the latest Microsoft Edge/Edge Chromium. Currently, the website is not (yet) optimized for smartphones/small screens.
Language
The language used on these pages is English, as Zeeland Refinery works with a multitude of languages spoken used by our business relations. English is considered as the common language we all speak/read/write (at least ZR personnel and all contractor personnel, level foremen and higher).
Where “he” is mentioned in this manual, also “she” is meant. (analogue for himself, herself and similar references)
Sharing of this information
You can freely distribute the link to this these pages to your subcontractors or agencies you hire for activities to be executed on the site of ZR.
Important links
Link to the portal
- Link to the portal: https://zeelandrefinery.go-workforce.com/
- Link to the Helix site: https://zr.helixworks.eu