Difference between revisions of "General information about the portal"

From ZR Contractor Portal Wiki
Jump to navigation Jump to search
 
(84 intermediate revisions by 4 users not shown)
Line 1: Line 1:
−
''The language used in this document is English, as Zeeland Refinery works with a multitude of languages spoken used by our business relations.  English is considered as the common language we all speak/read/write (at least ZR personnel and all contractor personnel, level foremen and higher). Where “he” is mentioned in this manual, also “she” is meant. (analogue for himself, herself and similar references)''
+
= Introduction =  
−
<br>
 
−
== Introduction ==  
 
  
−
Zeeland Refinery N.V.  (from now on: ZR) has developed, in close cooperation with IQ-Pass International B.V. a “Contractor Portal.” 
+
== For who are these pages? ==
 +
The information on these pages is intended to be read and understood by the CONTACT PERSON of an organisation. This CONTACT PERSON will have the ability to maintain its own organisation data, register persons working for your company on Zeeland Refinery site or register Subcontractor organisation requring access to the site of Zeeland Refinery.
  
−
 
  
−
Aim of this portal is to:  
+
Organisations that need to be registered are:  
 +
* Organisations receiving purchase orders from ZR (Contractor or similar having a direct relation with Zeeland Refinery)
 +
* Organisations hired by a ZR approved organisation to execute works on the site of ZR (Subcontractor, indirect relation with Zeeland Refinery)
  
−
:: - Give better insights to contractors about their employees or hired personnel and subcontractors about their acceptance status to be able to work on the site of ZR
+
'''Please note:
 +
* A Contractor can also be a staffing agency or an advisory bureau or any other type of company performing work at ZR premises (including office work)
 +
* A company that requires to be registered can also be a material supplier or external revsion company when working directly for ZR (but there is no need for them to register personnel or subcontractors)'''
  
−
:: - Improve the efficiency on both contractor and ZR side in the administrative processes with relation to company acceptance (prequalification) and admission of personnel on the site
+
== ZR Contractorportal becomes mandatory in time ==
 +
The portal will be treated by ZR as a mandatory requirement to get access to the site. We advise you to familiarize yourself with it and to check (and update when needed) your company, personnel and personal data. Delays upon site entrance for the first time can be avoided if you follow the given instructions.
  
−
:: - Reduce costs, both for contractors and for ZR, due to these efficiency improvements
+
== Contacts in case of questions ==
 +
You can contact:  
 +
* ZR Purchasing Department:[mailto:[email protected] <pre>[email protected]</pre>] Note: Only for issues on organisation-level/Contact Persons
 +
* ZR Guards:[mailto:[email protected] <pre>[email protected]</pre>] Note: Only for issues registering persons
  
−
:: - Give automatic triggers by e-mail about expiration of certain documents like a company safety certificate or a personal safety certificate.  
+
In other cases, or strange error messages:
 +
* First check the instructions on this WIKI!
 +
* IQ-Pass support: [mailto:support@iq-pass.com support@iq-pass.com], telnr: +31 346 796 008 (reachable during office hours) 
 +
::Please mention you work in the portal of Zeeland Refinery.
  
−
<br>
+
== Other topics ==
−
By implementing this portal, ZR is:
+
=== Browser Compatibility ===
 +
The Contractor Portal website works in all modern browsers, although we personally recommend Google Chrome or the latest Microsoft Edge/Edge Chromium. Currently, the website is not (yet) optimized for smartphones/small screens.
  
−
:: - Transparant on the data we keep about companies and personnel  
+
=== Language ===
 +
The language used on these pages is English, as Zeeland Refinery works with a multitude of languages spoken used by our business relations.  English is considered as the common language we all speak/read/write (at least ZR personnel and all contractor personnel, level foremen and higher).
  
−
:: - Compliant with requirements by law, particulary GDPDR (privacy law)  
+
Where “he” is mentioned in this manual, also “she” is meant. (analogue for himself, herself and similar references)''
  
−
:: - Automating administrative steps as much as reasonably possible
+
=== Sharing of this information ===
 +
You can freely distribute the link to this these pages to your subcontractors or agencies you hire for activities to be executed on the site of ZR.
  
−
<br>
+
== Important links ==
−
As a contact person for a company, you can find in this manual the ways:  
+
=== Link to the portal ===
 +
* Link to the portal: [https://zeelandrefinery.go-workforce.com https://zeelandrefinery.go-workforce.com/]
 +
* Link to the Helix site: [https://zr.helixworks.eu https://zr.helixworks.eu]
  
−
:: - How to register your company for approval to ZR site
+
=== Link to detailed instructions ===
−
 
+
* [[Contact_person:Registering_your_own_organisation|Registering your own organisation]]
−
:: - How to register your own personnel for approval to ZR site
+
* [[Contact_person:Registering_your_subcontractors|Registering your subcontractors]]
−
 
+
* [[Contact_person:Registering_persons_of_your_organisation|Registering persons of your organisation]]
−
:: - How to register subcontractor organisations for approval to ZR site
 
−
 
 
−
<br>
 
−
Via the portal, you will always have access to the most recent acceptance status and you will be notified by e-mail on important changes to your access status. 
 
−
 
 
−
 
−
 
 
−
== 1.1 Sharing of this document ==  
 
−
 
 
−
You can freely distribute the link to this procedure to your subcontractors or agencies you hire for activities to be executed on the site of ZR.
 
−
 
 
−
<br>
 
−
== 1.2 For who is this manual? ==
 
−
 
 
−
This manual is intended to be ready and understood by the contact person of either:
 
−
 
 
−
:: - A company directly receiving purchase orders from ZR (Contractor)
 
−
 
 
−
:: - A company hired by a Contractor to execute works on the site of ZR (Subcontractor)
 
−
 
 
−
<br>
 
−
Please note:  <br>
 
−
:: - A Contractor can also be a staffing agency or an advisory bureau or anything else but which has been given a purchase order of ZR to work with.
 
−
 
 
−
:: - Material Suppliers (no activities on ZR site) will also be registered in this contractor portal, but there is no need for them to register their personnel and also no need for them to register a transport company.
 
−
 
 
−
== 1.3 Related Manuals ==
 
−
 
 
−
<TO BE ANNOUNCED link naar Manual Guards>
 
−
 
 
−
<br>
 
−
== 1.4 Link to the portal and Browser compatibility ==
 
−
 
 
−
Link to the portal: https://zeelandrefinery.iqsoft.nl
 
−
 
 
−
The website works in all modern browsers, although we personally recommend Google Chrome. Currently, the website is not optimized for smartphones.
 
−
 
 
−
<br>
 
−
== 1.5 Not registered, No Access ==
 
−
 
−
 
 
−
The portal will be treated by ZR as a mandatory requirement to get access to the site. We advise you to familiarize yourself with it and to check (and update when needed) your company, personnel and personal data.
 
−
 
 
−
<br>
 
−
== 1.6 Start Situation ==
 
−
<br>ZR has migrated company data and personnel data from their own systems, so we don’t start with an empty system to ease the transition for both ZR and its (sub)contractors.
 
−
<br>
 
−
== 1.7 Contacts ==
 
−
<br>
 
−
In case of questions on how to use this portal, you can contact:  
 
−
 
 
−
:: - IQ-Pass Support: [email protected], telnr: +31 346 796 008 (reachable during office hours) 
 
−
 
 
−
:::Please mention you work in the portal of Zeeland Refinery. 
 
−
 
 
−
'''Your first point of contact is the above mentioned Support address.''' 
 
−
 
 
−
 
 
−
<small>Only in very specific cases, you can contact:
 
−
 
 
−
:: ZR Purchasing Department ([email protected]) – for issues on organisation-levels
 
−
 
 
−
:: ZR Guards ([email protected]) – for issues on persons-level.
 
−
</small>
 
−
<br>
 
−
== 2 Registering your own organisation for the first time ==
 
−
 
 
−
''(note: existing companies are migrated into this new system, in case of doubts please contact ZR Purchasing or ZR Guards, who can check this for you.)''
 
−
 
 
−
 
−
 
 
−
== 2.1 Contact Zeeland Refinery ==
 
−
 
 
−
:: 1. Please contact the purchasing department of ZR and ask for the registration of your company or contact one of the ZR purchasers you are in contact with. 
 
−
<br>
 
−
:: You have to provide, preferably by e-mail:
 
−
::: a. Name of the company (fully spelled & correctly according the official registration)
 
−
::: b. Country of your company
 
−
::: c. VAT-nr (to uniquely identify your organisation)
 
−
::: d. Initials, prefix (optional) & lastname of the contact person for your company  (ex: E. the Flyer)
 
−
::: e. E-mail address that willl be used for all communication from the portal to your company, preferrably not linked to a person (eg: [email protected])
 
−
::: f. Short textual description of the type of work you will do on ZR site.
 
−
<br>
 
−
:: 2. ZR Purchasing will, based on the provided information, perform a ‘basic registration’ of your company in the system, alongside the registration of a you as a contact person for this company.
 
−
[[File:Manual for Contactpersons of Organisations (UK) - Part 1 - Managing organisation Data 002.png|thumb|Figure 1: E-mail as confirmation of the registration of you as a contactperson for your organisation ]]
 
−
Figure 1: E-mail as confirmation of the registration of you as a contactperson for your organisation
 
−
 
 
−
 
−
 
 
−
A second mail will be send containing your credentials (username and a generated password).
 

Latest revision as of 15:23, 31 August 2023

Introduction

For who are these pages?

The information on these pages is intended to be read and understood by the CONTACT PERSON of an organisation. This CONTACT PERSON will have the ability to maintain its own organisation data, register persons working for your company on Zeeland Refinery site or register Subcontractor organisation requring access to the site of Zeeland Refinery.


Organisations that need to be registered are:

  • Organisations receiving purchase orders from ZR (Contractor or similar having a direct relation with Zeeland Refinery)
  • Organisations hired by a ZR approved organisation to execute works on the site of ZR (Subcontractor, indirect relation with Zeeland Refinery)

Please note:

  • A Contractor can also be a staffing agency or an advisory bureau or any other type of company performing work at ZR premises (including office work)
  • A company that requires to be registered can also be a material supplier or external revsion company when working directly for ZR (but there is no need for them to register personnel or subcontractors)

ZR Contractorportal becomes mandatory in time

The portal will be treated by ZR as a mandatory requirement to get access to the site. We advise you to familiarize yourself with it and to check (and update when needed) your company, personnel and personal data. Delays upon site entrance for the first time can be avoided if you follow the given instructions.

Contacts in case of questions

You can contact:

In other cases, or strange error messages:

  • First check the instructions on this WIKI!
  • IQ-Pass support: [email protected], telnr: +31 346 796 008 (reachable during office hours)
Please mention you work in the portal of Zeeland Refinery.

Other topics

Browser Compatibility

The Contractor Portal website works in all modern browsers, although we personally recommend Google Chrome or the latest Microsoft Edge/Edge Chromium. Currently, the website is not (yet) optimized for smartphones/small screens.

Language

The language used on these pages is English, as Zeeland Refinery works with a multitude of languages spoken used by our business relations. English is considered as the common language we all speak/read/write (at least ZR personnel and all contractor personnel, level foremen and higher).

Where “he” is mentioned in this manual, also “she” is meant. (analogue for himself, herself and similar references)

Sharing of this information

You can freely distribute the link to this these pages to your subcontractors or agencies you hire for activities to be executed on the site of ZR.

Important links

Link to the portal

Link to detailed instructions

Retrieved from "https://wiki.zrcontractor.nl/index.php?title=General_information_about_the_portal&oldid=753"